Giving Feedback for Municipal Leaders

Giving feedback can feel uncomfortable—especially when the message is tough to deliver. But in leadership, avoiding feedback only makes challenges grow. The ability to offer timely, honest, and constructive feedback is one of the most powerful tools a manager has to build trust, strengthen performance, and support professional growth.

In this course, you’ll learn how to prepare for and conduct productive feedback conversations that promote learning, accountability, and engagement. You’ll also explore strategies for handling difficult reactions and keeping the dialogue positive and forward-focused—even when emotions run high.